Welcome to Amma's Ingredients ("we," "our," or "us"). We are committed to delivering your favorite traditional homemade pickles, murabbas, chutneys, and kitchen essentials safely and promptly across Pakistan. This Shipping & Delivery Policy outlines our shipping terms, delivery timeframes, charges, and procedures.
We currently ship across all major cities, towns, and regions throughout Pakistan through our reliable courier partners. Please ensure that your complete delivery address, nearest landmark, and active phone number are provided correctly during checkout to avoid delivery delays.
Delivery timelines vary depending on your destination city:
Once your package is handed over to our delivery partner, you can track its progress using the tracking link or reference number provided via SMS, WhatsApp, or email. If you experience any issues tracking your shipment, our customer support team is always happy to assist you.
Because our products are packaged carefully in secure glass jars and containers, transit damage is rare. However, if your package arrives damaged, tampered with, or if an item is missing:
Our courier partners will typically attempt delivery up to two times. If a customer is unreachable, refuses the package, or provides an incorrect/incomplete address:
If you have any questions or require assistance regarding your shipment or our Shipping & Delivery Policy, please feel free to reach out to us:
Amma's Ingredients
Website: https://www.ammasingredients.pk
Email: info@ammasingredients.pk
WhatsApp: +92-349-3089592
Customer Support Hours: Monday to Saturday, 9:00 AM – 6:00 PM (PKT)
"At Amma's Ingredients, we ensure that every jar of traditional goodness is securely packed and delivered right to your doorstep with love, care, and utmost reliability."